Frequently Asked Questions

Our process is simple and transparent: 1) You share your requirements via our Get a Quote form. 2) We issue a clear quotation detailing scope, deliverables, turnaround, and milestones. 3) Upon agreement, we begin production. 4) You review watermarked drafts in your secure client portal and request revisions. 5) Once approved, final deliverables and source files are released.

No. You can submit an enquiry without an account. Once we review your scope and issue a quotation, we will send you an invitation link to activate your secure client portal where you can accept quotes, review project files, and download final assets.

Yes! We actively support both English and Telugu typography across promotional posters, YouTube thumbnails, video subtitles, and conversational interfaces.

You receive high-resolution, print-ready CMYK PDF files (300 DPI with crop marks if requested) and optimized RGB digital versions (JPEG, PNG, WebP) tailored for social media feeds (1:1, 4:5) and stories (9:16). Layered source files (PSD or AI) are included with bundle packages or available as an add-on.

Every single poster includes 2 complimentary revision rounds for text edits, color balancing, and minor layout adjustments. Major changes departing from the initial brief are quoted transparently before proceeding.

Single thumbnails are delivered within 12 to 24 business hours. For creator bundle subscribers, we offer same-day priority delivery (under 12 hours on business days) to keep pace with your upload calendar.

No. While we design thumbnails based on proven visual psychology, high contrast, and mobile readability, video performance ultimately depends on viewer interest, your video title, content retention, and platform algorithms.

Our standard video advertising packages focus on remote post-production, motion graphics, stock footage curation, audio design, and editing from your supplied raw footage. On-location filming is available only for select regional projects by custom arrangement.

Yes. All background tracks, sound effects, and voice recordings provided in our video advertisements include full royalty-free commercial usage rights for digital and social media distribution.

We integrate with standard business platforms including Google Workspace (Sheets, Gmail, Calendar), WhatsApp Business Cloud API, CRM systems (Zoho, HubSpot, Salesforce), Slack, email servers, and custom relational SQL databases.

We implement deterministic workflows with strict boundary constraints. The agent is anchored exclusively to your approved knowledge base, and actions that involve financial quotes, medical advice, or contract commitments require human staff approval gates.

We accept direct bank transfers (NEFT / RTGS / IMPS), UPI payments (Google Pay, PhonePe, Paytm), and major debit/credit cards. GST invoices are issued for all commercial payments.

If you cancel before design or technical work commences, a full refund minus payment processing fees is provided. Once concept drafts or integration discovery is delivered, fees are prorated based on completed milestones as detailed in our Refund Policy.